Shipping policy

 

We charge a flat rate per order for shipping your order within Germany:

EUR 3.95 per DHL PAKET climate-neutral with GoGreen (free shipping from 150€)

Europe:

€5.95 (orders from €0-€50)
€14.95 (orders from €50-€100)
€17.95 (orders over €100)

International:

19,95 €

The shipping costs will be clearly communicated to you in the shopping cart system and on the order page.

Any flat-rate shipping costs include the statutory value-added tax.

Do I have to expect customs fees?
Some countries outside the EU may impose import duties, levies and similar customs charges on imported goods. These costs are not included in payments to us. These costs, if any, are determined and collected by the customs authorities of the respective country. For more information, please contact your local customs authority.

 

How long does the manufacturing and delivery time take?

All products are manufactured by us after receipt of order. the manufacturing time takes between 5-12 business days. After completing your order, you will receive a shipping confirmation by email from us.
If you are in a hurry, please send us an email.

The delivery time for parcels within Germany is:
Standard shipping: 1-3 days

The delivery time for parcels to Austria is:
Standard shipping: 2-3 days

The delivery time for packages outside of Germany is:
Standard shipping: 2-7 days

 

Possible delays:
Please allow more time for your order to be processed if it was placed on a public holiday or during high season (Nov-Dec).

Customs and transport companies may also take additional time to further process and deliver your order. Especially during the pre-Christmas period or before certain public holidays (e.g. Valentine's Day, Easter)